Frequently Asked Questions
Can I have a sample order?
Yes, sample order is acceptable to test and check quality for the first cooperation.
What about the lead time?
Most models are in stock. The sample lead time is typically 1-3 working days after receiving payment.
How do you ship the goods and how long does it take?
We often ship by DHL, UPS, FedEx, or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping are also optional.
How to proceed with an order?
Initially, let us know your requirements. We quote based on those needs. After confirmation, the customer places a deposit, and we arrange production.
Do you offer a guarantee for the products?
Yes, we offer a 1-year warranty for all power supply products.
Is it possible to customize specific voltage/current?
Yes, we support customization for specific parameters, communication interfaces (RS485/RS232), and analog control (0-5V/0-10V).